Most important thing to remember "time taken in the beginning, is time and money saved in the end."  Take our advice on the proper shipping procedure:

PACKAGING!

Pack your cardboard box or boxes very carefully.  It is recommended that parts are wrapped twice in bubble-wrap.  There should be plenty of packing peanuts surrounding the parts, as well as cardboard dividing the parts (even putting each head and cylinder in it's own individual box first is a good idea).  There should be no touching parts in the box, and no parts touching the sides, bottom, or top of the box.  Especially when sending heads or cylinders, if fins are touching eachother much damage can and will occur!  Make sure the boxes are completely drop proof!!! Take a look at what happens when you don't package your stuff properly.

INFORMATION: Please include in your cardboard box the following:

1)Your name/business, address, day phone, evening phone, fax number, and email address.  If you are a business with a website, please include the web address as well.

2)The make, model, and year of the applicable motorcycle

3)A work order number if you received one over the phone

4)Any special payment or shipping instructions

PAYMENT:

All of our national mail orders are billed out as a certified C.O.D., MC, or Visa.  For international orders we only accept money orders, certified bank checks, or PayPal.

SHIPPING:

We return all parts to the customer via FedEx.  Parts are insured for the core value + the cost of the work we do to them.  It is procedure for us to return all parts via FedEx Ground unless otherwise specified. (We can also return parts FedEx Express)